What you may be noticing
Water collects inside the fridge or pools on the floor underneath it. This is a fault we hear about on Samsung units as well as other makes.
What can cause it
A blocked defrost drain, ice build-up, a damaged door seal or a levelling issue are frequently involved.
What a technician checks
A technician can trace where the water is coming from, clear or test the drainage path, inspect seals and confirm the unit is level and draining correctly.
Serving Umhlanga
For homes and businesses in Umhlanga, sharing your equipment type and location helps us plan an appropriate service visit. Reyds covers Umhlanga as part of our Durban service area.
How a call-out works
Send through your details and a short description of the fault. We come back to you to confirm availability and discuss a quotation before any work is arranged. You can also call 084 690 1545 or send a WhatsApp if the situation is urgent.
Questions we are often asked
Do you attend Umhlanga?
Yes, Umhlanga falls within the Durban service area Reyds covers. Confirm your exact street area in the enquiry so availability can be checked.
What does a call-out cost?
Pricing depends on the equipment, the fault and the work involved. Contact Reyds for a quotation rather than an estimate that may not fit your situation.
Do you work on Samsung equipment?
Reyds attends to Samsung equipment along with other common makes. Share the model number and what the unit is doing so the technician can prepare.
How soon can someone come out?
That depends on the day and the area. Mark the enquiry as urgent, or call 084 690 1545, if the equipment is holding up your household or business.