What you may be noticing
The unit runs but the room does not cool down the way it used to. This is a fault we hear about on Gree units as well as other makes.
What can cause it
Dirty filters, restricted airflow, refrigerant loss, sensor or control faults, or an outdoor unit that is not running can all reduce cooling.
What a technician checks
A technician can inspect filters and coils, check the outdoor unit, test the controls and electrical supply, and assess the refrigeration circuit.
How a call-out works
Send through your details and a short description of the fault. We come back to you to confirm availability and discuss a quotation before any work is arranged. You can also call 084 690 1545 or send a WhatsApp if the situation is urgent.
Questions we are often asked
Do you attend Durban?
Yes, Durban falls within the Durban service area Reyds covers. Confirm your exact street area in the enquiry so availability can be checked.
What does a call-out cost?
Pricing depends on the equipment, the fault and the work involved. Contact Reyds for a quotation rather than an estimate that may not fit your situation.
Do you work on Gree equipment?
Reyds attends to Gree equipment along with other common makes. Share the model number and what the unit is doing so the technician can prepare.
How soon can someone come out?
That depends on the day and the area. Mark the enquiry as urgent, or call 084 690 1545, if the equipment is holding up your household or business.