What you may be noticing
The fridge runs but the compartment stays warm, or food spoils sooner than it should. This is a fault we hear about on Defy units as well as other makes.
What can cause it
Common contributors include restricted airflow, a faulty thermostat or sensor, a defrost fault, a door seal that no longer closes properly, or a problem in the sealed cooling system.
What a technician checks
A technician can take temperature readings, check airflow and the defrost cycle, inspect seals and controls, and test the electrical components before advising on a repair.
How a call-out works
Send through your details and a short description of the fault. We come back to you to confirm availability and discuss a quotation before any work is arranged. You can also call 084 690 1545 or send a WhatsApp if the situation is urgent.
Questions we are often asked
Do you attend Durban?
Yes, Durban falls within the Durban service area Reyds covers. Confirm your exact street area in the enquiry so availability can be checked.
What does a call-out cost?
Pricing depends on the equipment, the fault and the work involved. Contact Reyds for a quotation rather than an estimate that may not fit your situation.
Do you work on Defy equipment?
Reyds attends to Defy equipment along with other common makes. Share the model number and what the unit is doing so the technician can prepare.
How soon can someone come out?
That depends on the day and the area. Mark the enquiry as urgent, or call 084 690 1545, if the equipment is holding up your household or business.